Testimonials

Thank you to the team at The Renovators, Channel Ten for their kind words. To watch the episode online, please click here.

The Renovators, Channel Ten NSW

Solar Power

[I] was very happy with the [level of] efficiency that [Mark Group] installed it and the work done.

P Williams NSW

Solar Hot Water

Just to let you know that the installation of my solar PV system was completed yesterday when an electrician arrived to install the Origin meter. I am most impressed by the prompt and efficient work of the Mark Group. The roof panels are the neatest I’ve seen.

Ms Tahourdin NSW

Solar Power

To all at Mark Group – job well done! We ask that you pass on our thanks to those who assisted in making this all possible through what must have been a challenging time!

We are now enjoying a few relaxing drinks – hope that you can too!

Alistair VIC

Solar Power

We have just had our Solar Power System installed and electrical hookup to the grid completed by an electrician last Wednesday 17 August. We selected the Mark Group as our Solar Power Installer based on research we did on Installers, and we can say with confidence that the service received by [technical sales advisor], to the three installers, followed by the Electrician was excellent. Everything that the Mark Group said would happen went to plan and ontime. We would not hesitate to recommend the Mark Group to any potential buyer of a Solar Panel System.

Mr & Mrs Cato, Wollongong NSW

Solar Power

I just want to thank you for making the installation progress very smoothly. The boys did a very good job. I am very happy with the result. They came on time. 5-6 people. 2 electricians + 4 solar panel installers. Tidy and neat job. No roof tile was broken. The whole process only took 2 hours. All paper works are done correctly. Very competent and pro people.

I will definitely recommend you guys to any friends or relatives that are going into the solar path.

H Sumanto NSW

Solar Power

Ryan and his team accommodated my request (wall insulation) with the upmost priority, by providing a timely quotation, professional advice, helpful installation suggestions, prompt quotation amendments… and prompt installation ahead of the deadline.

During a routine inspection following installation I was delighted to discover that Ryan’s team had taken the liberty of installing the ‘excess’ insulation in other areas of my home… at no additional cost. This highlighted the professional competence and integrity of the team and exceeded my expectations as a client as the team…had gone “beyond the call of duty.”

Mr Le Marchant NSW

Ventilation & Insulation

Just on twelve months ago I made the decision to give a relatively new player in the Australian Insulation and Energy Efficiency contracting market an opportunity to become the sole Insulation Contractor to my home building business. I was impressed by the professional presentation, the understanding of the current market and most of all, by the can-do attitude. I also recognised that the products they were offering were of world class quality.

My company’s size and geographic territory is vast and at times quite demanding, however I am pleased to say that Mark Group has vindicated my decision and have risen to become a trusted and valued supplier. They have now completed approximately 1000 installs of Knauf Insulation into my homes and have earnt the respect of my management team and building supervisors alike. The Mark Group have been a pleasure to deal with.

I would have no hesitation recommending the Mark Group to any of my fellow builders whom may be seeking a professional organisation to look after their Insulation requirements. From OHS documentation, ordering and administration, through to on-site presence and quality installation, you can be assured of dealing with a team that will get the job done.

Bill McDonald - MD, McDonald Jones Homes NSW

Ventilation & Insulation

I wish to complement…the professional way the installation of our hot water system and the solar electricity system was carried out. I would like you to thank the whole team right from your office ladies… and all the installation team for the way they carried out their work and that includes yourself. I would have no hesitation in recommending your company to anyone wanting similar systems installed

Colin Wilde NSW

Solar Hot Water

The Sales person was terrific. Very professional and I trust him. Miles ahead of everyone and I am in the game!’

Mr & Mrs Trenerry NSW

Solar Hot Water

The installation crew were very prompt (even early) and efficient and did a very neat job.

Anonymous NSW

Solar Power

They were the only people who physically came out to measure and gave an honest appraisal. Was looking at a 3kw system but location would mean efficiency would be as good as a 1.5 in a better location (only enough for 8 panels on that side).

Chris VIC

Solar Power

The installers were polite, thorough and cleaned up after the installation. About ten days after the installation of the panels I had the rep from Integral energy connect me to the grid. The company have contacted me since to ensure everything is going OK, so I’m now waiting for my next account to see how much I will save.

Kevin NSW

Solar Power

I found the overall experience in dealing with the Mark Group very easy to do, they were prompt in their applying for the in feed meter and within a few days they returned to install the panels…

Kevin NSW

Solar Power

Thanks for your help it is most appreciated. This is a good everyday use of ESD principles.

Murray NSW

Solar Power

I would recommend The Mark Group to anyone who wishes to install solar power. The Mark Group did everything they promised. Within 2 days after the contract was signed, the paperwork was forwarded to Intergral Energy for authority to connect to the grid. The 3kw system was installed within 2 weeks, and the new solar meter installed and connected to the grid 2 days after the system install. I couldn’t be happier. The system hasn’t missed a beat. The team cleaned up after the install was completed, and were polite, thorough, tidy, and professional in their work.

Les NSW

Solar Power

It was installed about a week after I paid the deposit. Installers were quick and efficient and very polite. They were more that willing to explain everything to me. Very happy with them and I hope that I will still be happy with my decision to have solar energy in a few years time!

Carolyn NSW

Solar Power

It was a pleasure to deal with this company. All members of the company knew their product, and went out of their way to make sure that any questions were answered. All personnel arrived on time, when they said they would, and carried out their work in a professional manner. At all times we were advised of what would happen and when and why.

Anonymous NSW

Solar Power

I was impressed with the sales person right from the beginning. He was direct and up front about his Company and Product. The quote (the only quote) I received was reasonable and I accepted forthwith. I would recommend this company to anyone who is interested in Solar Panel installation.

Murray NSW

Solar Power

No complaints, would recommend it to others.

Trevor NSW

Solar Power

Excellent service. I recommend Mark group – their post sales service also exemplary. No subcontractors too.

Jake VIC

Solar Power

Very happy with whole experience, very professional.

Kenneth NSW

Solar Power

System was installed after a month of contract signing and connected to the grid in 2 days. Great customer service.

Sergio NSW

Solar Power

Great panel installation crew.

Norm NSW

Solar Power

The Mark Group were very helpful and did their best to accommodate me every step of the way, especially when it came to installation and the best time that would suit me.

Christine VIC

Solar Power

It has been a very enjoyable experience to deal with a company that values its client. All were cooperative and helpful and knowledgeable of the product. I would most certainly recommend this company to others.

Eric NSW

Solar Power

… I found Mark Group to be up front; as that is what I asked them for. The price was unbeatable and the quality of the product is up there with the best. The deal was that good, that I signed up straight away after months of deliberation on all other companies. I have no hesitation on recommending them to anyone.

Adam NSW

Solar Power

Was installed and up and running (including gross metering) in 4-6 weeks. Everyone else was at least 12 weeks. They did what they said they would do and for this reason I would recommend them 100%.

Ross NSW

Solar Power

The whole system was installed within 3 weeks of quote. All finished in 4 hours.

Ron NSW

Solar Power

Still awaiting for installation but service and understanding how the system works was completely explained to me. The cost suited me also and up till now the customer service has been fantastic.

Judith NSW

Solar Power

The installers were the best mannered & behaved people we have ever had to work on our property. The work appears to be perfect.

Brian

Mark Group was the only company out of the three that came for an onsite quote. The others just via email.

Linda NSW

Solar Power

I am happy with the system and the service.

Bala NSW

Solar Power

Mark Group is a professional outfit and from sales to install they are easy to deal with, fast, professional and courteous. They offer a range of quality products to suit the budget and it was an extremely simple process.

Edmund NSW

Solar Power

The salesman knows the product very well and was able to answer all our questions. The installation was quick and very professional.

Hoda NSW

Solar Power

I bought a 2.5kW System from the Mark Group. From the start they were prompt & professional with all their dealings with me. The other 2 companies you recommended quoted by email only. The Mark Group didn’t rely on Google maps, they came & spoke with me & were able to answer ever query I had. They even took measurements & ground levels…. The Mark Group where quick to install the system & happy to call me back when I needed answers.

Desley NSW

Solar Power

I was lucky that my initial interview and quotation from Mark Group was actually on the morning of the day the State Govt. terminated the 60c/kWh rebate. The salesman heard the news on the car radio, called to let me know, and returned to my house in the afternoon to have me sign the contract in time to qualify. After an unpleasant experience previously with another high sales-pressure company, it was a pleasure to deal with this group.

Vivienne NSW

Solar Power

My system is being installed as I write this and I am very excited about the coming months when I no longer have an electricity bill to worry about. The staff at Mark Group have all been friendly and easy to talk to and even when there was a slight issue they sorted it out ASAP and got back to me with good news. I would recommend the Mark Group to anyone who was thinking of solar panels, They made everything so easy and explained in my terms how it all works.

Beth NSW

Solar Power

I was so happy with what I was being offered and the service that I had received that I referred over 6 more people who have since all got solar PV installed by Mark Group. Mark Group was able to offer quality system and was also able to install the system and commission the system to grid in a much shorter timeframe (approx 4weeks). Others said it will take few months.

Vishwa NSW

Solar Power

I have to say the Installation guys with the Mark Group were the most professional respectful people I have ever dealt with (I project managed our home renovation 2 years ago which involved demolishing half the house and gutting the rest). I would have absolutely no hesitation recommending this company, as would my husband who is a partner in a medium size 100+ employees engineering consultancy. In fact our electrical engineer decided to install the Mark Group system as opposed to others he was investigating.

Kate NSW

Solar Power

The Sales person from The Mark Group was the most helpful. He spent a lot of time with us going through all our questions

Michelle NSW

Solar Power

It was very good. THANK YOU for all your help.

Pauline NSW

Solar Power

I just wanted to say how happy I was with your solar electricity installation yesterday. Your men are very polite and professional. [One] was exceptionally helpful and he took the time to explain the energy system to me.

Carolyn Bennett NSW

Solar Power

If the rest of your company is as dedicated to your business as [the four people who performed the install], then you company has a formula for success… We will have no hesitation in recommending the Mark Group to anybody requiring solar panels.

Pete & Gwen Mostyn NSW

Solar Power

Would you please pass on my thanks to management and the team for a very professional solar install yesterday. In particular, the electrician… was very professional and explained everything that we needed to know.

Anthony Torville NSW

Solar Power

I can truly say that the Smartbreeze is the best thing I have ever bought and that the service I have received from both Smart Roof and Mark Group has been absolutely second to none

Cathy H, Plumpton NSW

Ventilation & Insulation

Our solar was connected to the main power on Monday. My husband and I wish to say a big thank you to all at the Mark Group for making the whole process such a pleasure and for the professionalism showed by each and every one of [your] employees.

Anonymous NSW

Solar Power

Just want to thank [Mark Group] for the installation of my 3.8kv system on Monday. I am extremely happy with the way the install went, and your time and advice on how to position the panels on the roof was great.

Marco Di Franco NSW

Solar Power

Thanks again for your company’s great work.

Robert Gruber NSW

Solar Power

I must congratulate your company for the quality of the product [5KwH Solar Power Generating System] supplied and for the efficiency of the installation. I commend the knowledge of those involved in the process and the skill of the workforce involved in the installation.

Brian Griffiths NSW

Solar Power

…Yesterday I had insulation installed on my ceiling. …I was very impressed with the overall job including their punctuality, professionalism, hard work and cleaning up. An outstanding project and delivery.

Peter, School Principal NSW

Solar Power

We had great service from [the team] today at North Parramatta. They had an excellent uniform, were neat and tidy, on time and very efficient and even cleaned up the place. Overall very happy and would have no problems referring business

Daniel and Marley NSW

Solar Power

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